At Usama Aslam, we strive to provide excellent services to our clients. However, in certain circumstances, you may be eligible for a refund. Please review our refund policy below:
- Service Eligibility:
Refunds are applicable only for specific services offered by Usama Aslam, and eligibility for a refund is determined on a case-by-case basis. Customized or personalized services may not be eligible for refunds.
- Refund Requests:
To request a refund, you must contact us via email at [email protected] and provide detailed information about your request. We will review your request and respond in a timely manner.
- Refund Criteria:
Refunds may be granted if:
a. The service provided does not meet the agreed-upon specifications.
b. There is a significant delay in the delivery of the service beyond the agreed-upon timeframe.
c. The service is canceled by Usama Aslam due to unforeseen circumstances.
- Refund Process:
If your refund request is approved, we will initiate the refund within a reasonable timeframe. The refund will be issued using the same method of payment you used for the original transaction unless otherwise specified.
- Non-Refundable Items:
Certain services or products may be non-refundable. These include but are not limited to digital downloads, consultation fees, and third-party expenses incurred on your behalf.
- Changes to Refund Policy:
We reserve the right to modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically to stay informed about our refund policy.
- Customer Satisfaction:
Our primary goal is customer satisfaction. If you are dissatisfied with our services or have any concerns, we encourage you to reach out to us at [email protected]. We will make every effort to address your concerns and find a satisfactory resolution.
Please note that our refund policy does not cover:
a. Changes in your requirements or preferences after the service has been delivered.
b. Failure to provide necessary information or cooperation required to complete the service.
c. Issues arising from circumstances beyond our control, such as technical failures or force majeure events.
- Legal Compliance:
Our refund policy is in compliance with applicable laws and regulations. In the event of any conflict between this policy and the governing laws, the latter shall prevail.
- By using our services, you acknowledge and agree to abide by the terms and conditions outlined in our refund policy.
- If you have any questions or concerns regarding our refund policy, please contact us at [email protected].
Thank you for choosing Usama Aslam for your digital marketing needs.